Viewing Alerts in List view

You can view the details of the alerts and acknowledge alerts. Alerts are acknowledged automatically when the event count drops below the lowest severity threshold configured for the alert. Users with admin access can acknowledge alerts irrespective of the severity configuration. As manually acknowledging an alert does not reset the count data, the alert service continues to aggregate events. When the number of new events meets the configured threshold, an alert is triggered again.

To view the list of alerts and events and acknowledge alerts, complete the following procedure:

In the Network Operations app, select one of the following options:
- To select a group, label, site, or all devices in the filter, set the filter to one of the options under Groups, Labels, or Sites. For all devices, set the filter to Global.
  The dashboard context for the selected filter is displayed.
- To select a device in the filter:
  1. Set the filter to Global.
  2. Under Manage, click Devices, and then click Access Points, Switches, or Controllers.
    A list of devices is displayed in the List view.
  3. Click a device listed under Device Name.
    The dashboard context for the device is displayed.
Under Analyze, click Alerts & Events.
By default, the Alerts & Events page displays the alert and events in the List view.
The Alerts & Events page offers a list view, summary view, and a configuration view.

Configuration view is only available at the Global context.

By default, the Alerts tab is selected and the Open Alerts table is displayed. The table displays all the generated alerts. The Alerts bar categorizes the alerts as Critical, Major, Minor, and Warning.

Optionally, click Acknowledge All to acknowledge all the alerts at once.
Important Points:
Once an alert is acknowledged, the alert is moved to the Acknowledged tab.
All Acknowledged Alerts can be viewed when the Show Acknowledged Alerts button is ON.
If the user does not acknowledge an alert, the alert is suppressed for 5 minutes. The alert notification is then sent to the user every 5 minutes in case the issue still persists.
If the user acknowledges an alert, the alert is suppressed until the issue is resolved. After resolving the issue, if it re-occurs the alert is sent again.
Optionally, enable the Show Acknowledged Alerts button to display the list of acknowledged alerts.

Table 1: Acknowledged Alerts pane
Data Pane Content	Description
Acknowledged On	Displays the timestamp of the acknowledged alert. Use the sort option to sort the events by date and time. Use the filter option to select a specific time range to display the alerts.
Acknowledged By	Displays the entry by whom the alert is acknowledged.
Occurred On	Displays the timestamp of the alert. Use the sort option to sort the events by date and time. Use the filter option to select a specific time range to display the alerts.
Elapsed Time	Displays the timestamp difference between when the alert actually occurred and, when the alert was acknowledged.
Category	Displays the category of the alert. Use the filter option to filter the alert by category.
Label	Displays the label name of the alert.
Site	Displays the site name of the alert.
Group	Displays the group name of the alert.
Severity	Displays the severity level of the alert. The severity can be Critical, Major, Minor, or Warning.
Description	Displays a description of the alert. Use the search option in filter bar to filter the alert based on description.

Advanced Alert Filtering

Aruba Central allows you to filter the alerts based on the alert categories. To filter alerts based on alert categories, complete the following steps:

In the Alerts page, click Click here for advanced filtering to filter the alerts based on alert categories.
Select the alert category and click Filter. You can select multiple categories from the advanced filtering option.
The Open Alerts table displays the list of alerts generated in each alert category. The filter summary bar displays the total number of alerts in the selected categories.
Optionally, to clear advanced filtering option, from the alerts summary bar, click Clear All. The advanced filtering gets cleared.

The following table describes the information displayed in each column of the Alerts table:

Table 2: Alerts pane
Data Pane Content	Description
Occurred On	Displays the timestamp of the alert. Use the sort option to sort the events by date and time. Use the filter option to select a specific time range to display the alerts.
Category	Displays the category of the alert. Use the filter option to filter the alert by category.
Label	Displays the label name of the alert.
Site	Displays the site name of the alert.
Group	Displays the group name of the alert.
Severity	Displays the severity level of the alert. The severity can be Critical, Major, Minor, or Warning.
Description	Displays a description of the alert. Use the search option in filter bar to filter the alert based on description.

To customize the Alerts & Events table, click the ellipses icon to select the required columns, or click Reset to default to set the table to the default columns.

Send Feedback