Command Line Interface

The command-line interface features allows you to install, setup, manage, and troubleshoot Aruba Central (on-premises) deployments. The CLI is accessed through a console or through a Secure Shell (SSHSecure Shell. SSH is a network protocol that provides secure access to a remote device. ) session from a remote management console or workstation.

Accessing the Aruba Central CLI

The following procedure describes how to access the SSH and start executing CLI commands:

1. From a secure shell (SSH) client, open an SSH connection.
2. Login as an administrator.
3. When prompted, enter the administrator password.

   A list of commands is displayed.

For example:

Syntax

Enter option [0 - <option number> ] : <enter option>

For example:

Common Command Options

The following common options are used to:

• 0 – Exit—Use this command option to exit the SSH connection.
• b – Back—Use this command option to go back to the previous menu.
• m -Main menu—Use this command option to go to the main menu.

Password Recovery

The password recovery system helps create a new password for the copadmin user. If you have forget the password, login to the console with the user, coprecovery, and the following options are displayed to generate the recovery key.

• Generate Recovery Key—The recovery key is generated and stored in an encrypted .asc file. You can either copy it or use the SCPSecure Copy Protocol. SCP is a network protocol that supports file transfers between hosts on a network. command to copy the file. Once the key is copied to the local server, contact customer support to decrypt the recovery key to get a new password.
• SCP Recovery Key—The recovery key is generated and an SCP command is used to copy the file to a local server. Once the key is copied to the local server, contact customer support to decrypt the recovery key to get a new password.
• Activate Recovery secret—The secret key is provided and verified by the customer support. A reset option is used to rest the password in all nodes.
• Retrieve "core" Password—Aruba does not recommend using core user access. The customer support will decode the secret file provided by the user to provide access to the core user.

Main Menu Options

When you login to the Aruba Central (on-premises) SSH, the main set of commands are displayed. Using the main menu command options, you can perform various other actions as described in the table.

List of CLI Commands

The following table lists all the commands supported in Aruba Central (on-premises) deployment:

Option Number	Command	Description
1	System	Reboots or resets the system.
1-1	Reboot	Reboots the system.
1-2	Shutdown	Shutdowns the system.
1-3	Factory Reset	Resets the system to factory settings.
2	File Operations	Uploads a file to the host.
2-1	Upload via (SCP)	Uploads a file to the host over SCP.
2-2	Upload via (SFTP)	Uploads a file to the host over SFTPSecure File Transfer Protocol. SFTP is a network protocol that allows file access, file transfer, and file management functions over a secure connection..
2-3	Upload via (HTTP/HTTPS)	Uploads a file to the host over HTTPHypertext Transfer Protocol. The HTTP is an application protocol to transfer data over the web. The HTTP protocol defines how messages are formatted and transmitted, and the actions that the w servers and browsers should take in response to various commands. or HTTPSHypertext Transfer Protocol Secure. HTTPS is a variant of the HTTP that adds a layer of security on the data in transit through a secure socket layer or transport layer security protocol connection.
2-4	Download File from COP	Downloads a file that is saved on the host.
2-5	Delete File	Deletes the files that was uploaded by the upload file command.
3	Show	Show commands are used to view or display the settings or parameters configured.
3-1	Version (Detail)	Displays the version (Detail) of the Aruba Central (on-premises) deployment.
3-2	List Files	Displays the total number of files in the pod.
3-3	Backup – Restore Status	Display the backup and restore status of the pod
3-4	Configuration	Display the updated network settings, cluster details, NTPNetwork Time Protocol. NTP is a protocol for synchronizing the clocks of computers over a network./Timezone information.
3-5	System	Display system information like usage of memory, activate information, and uptime.
3-6	User Sessions	Displays the list of user sessions.
3-7	Show Clock	Displays the date, week, month, time details.
3-8	App status	Pod status of any Aruba Central (on-premises) application.
3-9	Cluster Status	Displays the cluster details for Aruba Central (on-premises)
4	System Configuration	System configuration commands are used to configure system parameters like network setup, cluster setup, timezone setup and also, upgrade the setup or perform a complete factory reset.
4-1	Upgrade	Upgrades the system for either an online customer or an offline customer.
4-2	Network Setup	Sets up a network permanently or temporarily.
4-3	Proxy Setup	Setup proxy configuration for Aruba Central (on-premises)
4-4	Setup Timezone	Sets up a timezone.
4-5	Setup NTP	Sets up an NTP server.
4-6	Node Setup	Sets up a node.
5	Advanced	Advanced commands are used to ping or check connectivity.
5-1	Test Connectivity	Tests the connectivity to any URLUniform Resource Locator. URL is a global address used for locating web resources on the Internet..
5-2	Nslookup	Performs a DNSDomain Name System. A DNS server functions as a phone book for the intranet and Internet users. It converts human-readable computer host names into IP addresses and IP addresses into host names. It stores several records for a domain name such as an address 'A' record, name server (NS), and mail exchanger (MX) records. The Address 'A' record is the most important record that is stored in a DNS server, because it provides the required IP address for a network peripheral or element. lookups for any host names.
5-3	Toggle CDN	Used to enable CDN, disable CDN , or show CDN Status.
6	Security	Security commands are used to reset or update the password.
6-1	Reset Password GUI	Resets the GUI password.
6-2	Reset Password CLI	Resets the CLI password.
6-3	Reset debug apps password	Resets the debug applications password.
7	Support	Support commands are used to collect information that are useful to TACTechnical Assistance Center..
7-1	Support Connection	Starts or stops support connection for remote TAC access.
7-2	Collect All Logs	Collects Aruba Central (on-premises) diagnostic tar for debugging.
7-3	Log Snapshot Operations	Generates and downloads snapshots. It also deletes snapshots and downloads upgrade reports.
7-4	Download COP Setup Logs	Downloads the COP setup logs.
7-5	Restart Applications	Restarts the applications.
7-6	System Operations Lock Management	Restarts a particular application.
8	Temporary Root Shell	Creates a temporary user and allows access to SSH for 2 days at a time.
9	Search	Displays a list of available command options.

System Commands

Enter the command option 1 from the main menu to reboot, shutdown, or reset the system to factory settings.

Reboot

Enter the command option 1 from the System menu to reboot the system.

Shutdown

Enter the command option 2 from the System menu to shutdown the system.

Factory Reset

Enter the command option 3 from the System menu to reset the system to its factory settings. Currently, it is a complete data reset.

File Operations Commands

Enter the command option 2 from the main menu to upload a file to the host.

Upload via (SCP)

Enter the command option 1 from the File Operations menu to upload a file to the host over SCP.

Upload via (SFTP)

Enter the command option 2 from the File Operations menu to upload a file to the host over SFTP.

Upload via (HTTP/HTTPS)

Enter the command option 3 from the File Operations menu to upload a file to the host over HTTP or HTTPS.

Download File from COP

Enter the command option 3 from the File Operations menu to download a file that is saved on the host.

Delete File

Enter the command option 4 from the File Operations menu to delete the files that was uploaded by the upload file command.

Show Commands

Show commands are used to view or display various elements of the Aruba Central (on-premises) deployment like configurations currently performed, user sessions, status, and so on.

Enter the command option 3 from the main menu to view all the show commands supported.

The following section describes the set of commands that can be executed under the Show commands category.

Version (Detail)

Enter command option 1 from the Show commands menu to display the version (Detail).

List Files

Enter command option 2 from the Show commands menu to display the total number of files.

Backup–Restore Status

Enter command option 3 from the Show commands menu to display the backup and restore status.

Configuration

Enter command option 4 from the Show commands menu to display the updated network settings, AirWave cluster details, and NTP/Timezone information.

• Network-config/Cluster-info—Enter command option 1 from the Configuration menu to view the network configuration and cluster information.

  Enter option [ 0 - 2 ]: 1 Updated Network Settings ------------------------ Hostname : node182-158.arubathena.com IP Address : 10.22.158.182 Subnet Mask : 255.255.255.0 Gateway : 10.22.158.2 DNS : 10.20.50.10 Secondary DNS : 10.20.50.25 Timezone : UTC COP Cluster Details ----------------------- Cluster IP : 10.22.158.27 Cluster FQDN : node3vip.arubathena.com Pod CIDR : 172.16.0.0/16 Service CIDR : 10.3.0.0/23 Router ID : 27 Time Zone : UTC Cluster Node Count : 3 Cluster Node List : NAME STATUS ROLES AGE VERSION 10.22.158.181 Ready master 8h v1.14.5 10.22.158.182 Ready master 8h v1.14.5 10.22.158.77 Ready master 8h v1.14.5

• NTP/Timezone Info—Enter command option 2 from the Configuration menu to view the NTP/Timezone info.

  Enter option [ 0 - 2 ]: 2 ############################ NTP Info ############################ Default NTP server configured is - ntp.ubuntu.com ############################ TimeZone Info ############################ UTC

System

Enter command option 5 from the Show commands menu to display system information like usage of memory, system information, and so on.

• Memory/Hard disk/ CPU Usage—Enter the command option 1 from the System menu to view the usage of memory, hard disk, and CPUCentral Processing Unit. A CPU is an electronic circuitry in a computer for processing instructions. information.

  Enter option [ 0 - 2 ]: 1 ############################ Memory Usage ############################ total used free shared buff/cache available Mem: 251G 113G 111G 990M 26G 137G Swap: 0B 0B 0B ############################ Hardisk Usage ############################ Filesystem Size Used Avail Use% Mounted on udev 126G 0 126G 0% /dev tmpfs 26G 17M 26G 1% /run /dev/sdb4 15G 6.0G 8.3G 42% / tmpfs 126G 0 126G 0% /dev/shm tmpfs 5.0M 0 5.0M 0% /run/lock tmpfs 126G 0 126G 0% /sys/fs/cgroup /dev/sdb3 465M 109M 328M 25% /boot /dev/sdb2 241M 512 241M 1% /boot/efi /dev/sdb5 15G 41M 15G 1% /secondary /dev/sdb6 1.7T 82G 1.6T 5% /data tmpfs 26G 0 26G 0% /run/user/1003 tmpfs 26G 0 26G 0% /run/user/1001 tmpfs 26G 0 26G 0% /run/user/1004 ############################ CPU Usage ############################ %Cpu(s): 7.0 us, 2.2 sy, 0.0 ni, 90.1 id, 0.4 wa, 0.0 hi, 0.3 si, 0.0 st Architecture: x86_64 CPU op-mode(s): 32-bit, 64-bit Byte Order: Little Endian CPU(s): 80 On-line CPU(s) list: 0-79 Thread(s) per core: 2 Core(s) per socket: 20 Socket(s): 2 NUMA node(s): 2 Vendor ID: GenuineIntel CPU family: 6 Model: 85 Model name: Intel(R) Xeon(R) Gold 6138 CPU @ 2.00GHz Stepping: 4 CPU MHz: 2866.513 CPU max MHz: 3700.0000 CPU min MHz: 1000.0000 BogoMIPS: 4000.00 Virtualization: VT-x L1d cache: 32K L1i cache: 32K L2 cache: 1024K L3 cache: 28160K NUMA node0 CPU(s): 0-19,40-59 NUMA node1 CPU(s): 20-39,60-79 Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr

• Uptime—Enter the command option 2 from the System menu to view the uptime duration of a Aruba Central (on-premises) pod.

  Enter option [ 0 - 2 ]: 2 ############################ uptime ############################ 06:44:21 up 8:49, 7 users, load average: 17.89, 11.79, 10.51

User Sessions

Enter command option 6 from the Show commands menu to display the list of user sessions.

Clock

Enter command option 7 from the Show commands menu to display the date, week, month, and time details.

App status

Enter command option 8 from the Show commands menu to provide the pod status of any Aruba Central (on-premises) application. Following example shows the status of the Aruba Central (on-premises) application.

Cluster Status

Enter command option 9 from the Show commands menu to display the cluster details for Aruba Central (on-premises).

System Configuration Commands

The System Configuration commands are used to configure system parameters like network setup, cluster setup, timezone setup and also, upgrade the setup or perform a complete factory reset.

Enter command option 4 from the main menu to view all the system configuration commands supported.

The following section describes the set of commands that can be executed under the system configuration category.

Upgrade

Enter command option 1 from the System Configuration commands menu to upgrade the system for either an online user or an offline user.

Network Setup

Enter command option 2 from the System Configuration commands menu to setup a network permanently or temporarily.

• Permanent (Network settings)—Enter command option 1 from the Network Setup commands menu to setup the permanent network settings.

  Enter option [ 0 - 2 ]: 1 Network Settings Hostname : ccs-1n-cophost.arubathena.com IP Address : 10.22.154.57 Interface : eno1 Enter Subnet mask : 255.255.255.0 Enter Gateway : 10.22.154.2 Enter DNS : 10.20.50.10 Secondary DNS is optional. Press ENTER to proceed Enter Secondary DNS : 10.20.50.25 Network settings exist; will be reset to new value To list timezones, enter 'list' Enter timezone : UTC =========================== Updated Network Settings =========================== Hostname : ccs-1n-cophost.arubathena.com IP Address : 10.22.154.57 Subnet Mask : 255.255.255.0 Gateway : 10.22.154.2 DNS : 10.20.50.10 Secondary DNS : 10.20.50.25 Timezone : UTC ================================================================================ Press [Enter] key to continue...

• Temporary (Network settings)—Enter command option 2 from the Network Setup commands menu to setup the temporary network settings.

  Enter option [ 0 - 2 ]: 2 Network Settings Hostname : ccs-1n-cophost.arubathena.com IP Address : 10.22.154.57 Interface : eno1 Enter Subnet mask : 255.255.255.0 Enter Gateway : 10.22.154.2 Enter DNS : 10.20.50.10 Secondary DNS is optional. Press ENTER to proceed Enter Secondary DNS : 10.20.50.25 Network settings exist; will be reset to new value To list timezones, enter 'list' Enter timezone : UTC =========================== Updated Network Settings =========================== Hostname : ccs-1n-cophost.arubathena.com IP Address : 10.22.154.57 Subnet Mask : 255.255.255.0 Gateway : 10.22.154.2 DNS : 10.20.50.10 Secondary DNS : 10.20.50.25 Timezone : UTC ================================================================================ Press [Enter] key to continue...

Proxy Setup

Enter command option 3 from the System Configuration menu to add, delete, or get proxy URL.

• Add Proxy—Enter command option 1 from the Proxy Setup commands menu from the Proxy Setup menu to add a proxy URL.

  Enter option [ 0 - 3 ]: 1 Enter the proxy url: Enter Port: Enter username(optional): Enter password(optional): Enter option [ 0 - 3 ]: 1 Enter the proxy url: www.techpubs.com Enter port: 98 Enter username(optional): Enter password(optional):

• Delete Proxy—Enter command option 2 from the Proxy Setup commands menu menu to delete a proxy.

  Enter option [ 0 - 3 ]: 2 Proxy deleted Press [Enter] key to continue...

• Get Proxy—Enter command option 3 from the Proxy Setup menu to get the details of a proxy.

  Enter option [ 0 - 3 ]: 3 "url": "10.22.154.228", "username": "admin", "password": "", "port": "3128"

Setup Timezone

Enter command option 4 from the System Configuration menu to setup a timezone.

Setup NTP

Enter command option 5 from the System Configuration menu to setup an NTP.

All the nodes in a multi-cluster must synchronize to the same NTP server. Run the command NTP/Timezone info to verify if all the nodes are synchronized with the same NTP server. To run the NTP/Timezone info, enter command option 2 from the show configuration menu.

You also have an option to authenticate the NTP server by using the secure key.

Node Setup

Enter command option 6 from the System Configuration menu to setup a node.

Advanced Commands

Enter command option 5 from the main menu to check test connectivity and NsLookup.

Test Connectivity

Enter command option 1 from the Advanced commands menu to test the connectivity to any URLs.

• Ping—Enter command option 1 from the Test Connectivity menu to ping an IP address or hostname.

  Enter option [ 0 - 2 ]: 1 Enter the IP address or hostname to ping:10.22.154.56 PING 10.22.154.56 (10.22.154.56) 56(84) bytes of data. 64 bytes from 10.22.154.56: icmp_seq=1 ttl=63 time=0.473 ms 64 bytes from 10.22.154.56: icmp_seq=2 ttl=63 time=1.61 ms 64 bytes from 10.22.154.56: icmp_seq=3 ttl=63 time=2.63 ms 64 bytes from 10.22.154.56: icmp_seq=4 ttl=63 time=1.58 ms 64 bytes from 10.22.154.56: icmp_seq=5 ttl=63 time=2.99 ms

• Dependent Servers Reachability—Enter command option 2 from the Test Connectivity menu to check the reachability of the dependent servers.

  Enter option [ 0 - 2 ]: 2 Connection to coreupdate (coreupdate.central.arubanetworks.com) successful. Connecting to coreupdate(coreupdate-prod.central.arubanetworks.com) ... You are going to access FED system . Required policy 1 LINE 1 2 LINE 2 3 LINE 3 4 LINE 4 5 LINE 5 Connection to coreupdate (coreupdate-prod.central.arubanetworks.com) successful. Connecting to quay(quay.io) ... You are going to access FED system . Required policy 1 LINE 1 2 LINE 2 3 LINE 3 4 LINE 4 5 LINE 5 Connection to quay (quay.io) successful. Connecting to nexus(nexus2.airwave.com) ... Connection to nexus(nexus2.airwave.com) successful. ----- All dependent HTTP(S) servers are reachable ----- Press [Enter] key to continue...

NsLookup

Enter option 2 from the Advanced commands menu to get the DNS lookups for any host names.

Toggle CDN

Enter command option 3 from the Advanced commands menu to enable CDN, disable CDN , or show CDN Status.

• Enable CDN—Enter command option 1 from the Toggle CDN commands menu to enable CDN.

  Enter option [ 0 - 3 ]: 1 CDN enabled Press [Enter] key to continue...

• Disable CDN—Enter command option 2 from the Toggle CDN commands menu to disable CDN.

  Enter option [ 0 - 3 ]: 2 CDN enabled Press [Enter] key to continue...

• Show CDN Status—Enter command option 3 from the Toggle CDN commands menu to show the status of CDN.

  Enter option [ 0 - 3 ]: 3 { "monitoring": "//d1c50u1zbkqmph.cloudfront.net", "configuration": "//d1c50u1zbkqmph.cloudfront.net", "base": "//d1c50u1zbkqmph.cloudfront.net", "enabled": false, "guest": "//d1c50u1zbkqmph.cloudfront.net", "msp": "//d1c50u1zbkqmph.cloudfront.net" }

Configure ILO IP

Enter command option 4 from the Advanced commands menu to configure the IP address of the ILO.

Security Commands

Enter the command option 6 from the main menu to either reset the GUI or CLI password or update the iLO password.

Reset Password GUI

Enter the command option 1 from the Security Commands menu to reset the GUI password.

Reset Password CLI

Enter the command option 2 from the Security commands menu to reset the CLI password.

Reset debug apps password

Enter the command option 3 from the Security commands menu to reset the debug apps password.

Support Commands

Enter the command option 7 from the main menu to start or stop the support connection, collect logs, and restart a particular application.\

Support Connection

Enter the command option 1 from the Support commands menu to start, stop, restart the support connection from remote TAC access or check the status of the support connection and upload the support connection file.

• Start Support Connection—Enter command option 1 from the Support Connection commands menu to start a support connection.

  Enter option [ 0 - 8 ]: 1 { "support_connection_status": "stopped", "active_from": "_", "connection": "inactive" } Press [Enter] key to continue...

• Stop Support Connection—Enter command option 2 from the Support Connection commands menu to stop a support connection.

  Enter option [ 0 - 8 ]: 2 { "support_connection_status": "stopped" } Press [Enter] key to continue...

• Restart Support Connection—Enter command option 3 from the Support Connection commands menu to restart a support connection.

  Enter option [ 0 - 8 ]: 3 { "support_connection_status": "stopped" } { "support_connection_status": "stopped", "active_from": "_", "connection": "inactive" } Press [Enter] key to continue...

• Support Connection Status—Enter command option 4 from the Support Connection commands menu to check the status of the support connection.

  Enter option [ 0 - 8 ]: 4 { "support_connection_status": "stopped", "active_from": "_", "connection": "inactive", "node": "_" } Press [Enter] key to continue...

• Upload Support Connection File—Enter command option 5 from the Support Connection commands menu to upload the support connection file.

  Enter option [ 0 - 8 ]: 5 This will scp a file from the remote server to cop server Enter remote hostname and path (username@hostname:<filepath>): auto@10.22.158.92:/home/auto/support_connection.tar Copying auto@10.22.158.92:/home/auto/support_connection.tar to COP server FIPS mode initialized auto@10.22.158.92's password: Connected to 10.22.158.92. Fetching /home/auto/isupport_connection.tar to /var/airwave/appliance/localdisk/support_connection.tar /home/auto/support_connection.tar 100% 1988 127.9MB/s 00:00 Press [Enter] key to continue...

• Add Support User 'copsupport'—Enter command option 6 from the Support Connection commands menu to add support connection for user, copsupport.

  Enter option [ 0 - 8 ]: 6 copsupport user account expires on: Mar 10, 2022 8 10:48:17 -----BEGIN PGP MESSAGE----- hQIMA0wNcZIn82zzAQ//bj0kS7h2s2wMJWX0JlYcfX053lFjWUa2XqHJ5xKk1OP7 jzvVRw+yFApKy5R0DP1RbXnifLHFGGxZx+x40H592agTehIqrI3L5put4Ewi/uK2 RZg9znigDmTe8jKTNWIbrN80VBpTz4QXaArD+4yhAJ80JFhFyFij9fWz1dSCwIUj oej3JpKtDzVNmRZqANje8HeF62Y6WYWXFFn8VrzBPaasIPk1KQU5MZEKXtZyB3zD nmi3IyM5rF/+uqFniR7vYlQfYXwySB17ToPKvjbO4tvEt5WWwfXeEg+DczdNkdIz EpxXwgoby958Le0xCgcV8efbRtGCkxrtks37pPMAGJlVc0qtSJ/74DZc/BHD0WrZ r4euZjWD/F1Eaxq56nMUHal0jzyLVj5w7DP5Rhj9mnCYl+jsy6ZTIbxpfDzembUF LwTbVdjrbq79Ib+RFSHMUwFCv9CPGMjMmCJokYpdL82wksdJyOaWwF4AclmA19sU IuyUtwiXb5bZqwCM0N3+mVQhaUqti0Xu4K5K5E8kSje3QOAyUz0ogS9axGkJQUWx FpthJUF8ZKwH/tHU07K/So5LhahMcIa+qnCxycUC1X9G5R9EhvpGzEEQrUwy59lp zCz9w4M0ON/QwNh4IVssnZMTW6WLUv0r9fHEjnJAj/toIsRAVbKSAMgzXKNiwc/S dQEKZuFfFlPufJW4BWIoAn5PeThJQOrNlKxocI+e3H7eUKMZVof38MACsl6DJdy+ RCVrl4Wie3Ek/i2jXawz9QhBQza5c6BhdnjWqhQ+U9swEB0REnUbTqlaVhTXNVnW qMGdxD77nPuKKJuTluTONXJLdsF0KA== =gWUQ -----END PGP MESSAGE----- Press [Enter] key to continue...

• Delete Support User 'copsupport'—Enter command option 7 from the Support Connection commands menu to delete support connection for the user, copsupport.

  Enter option [ 0 - 8 ]: 7 Are you sure you want to delete support user 'copsupport' (Y/N)y Removing user `copsupport' ... Done. Support user 'copsupport' deleted successfully. Press [Enter] key to continue...

• Show contents of copsupport.gpg—Enter command option 8 from the Support Connection commands menu to show the contents of copsupport.gpg file.

  Enter option [ 0 - 8 ]: 8 -----BEGIN PGP MESSAGE----- hQIMA0wNcZIn82zzARAAmuLy9Jure2AHc9/oSKXc0OEZ9ZW35O6r+mvWFk98zrMz V1IW4wocFj1KhcpfMnMZ0O/nBY0oZIb1CK6CpLnaxFAM+T6NLv7Kroz6wqKfVSt8 pjsrmSh3eyfmMK9FlIkU3u2LglB9xUxMFGqjgvqTqcieqwzWFG5LmK1ALUWsUMoE 4PsWTTdVO+gRGkx17hsa7c9US0iVFaeOQJBdfCnOgP3rfqJzoVhbnL3JEnJSZrYs R/sBIB47LNyw+E0i5ei8mbZ6S3rlWOCexxqFIdmyw+S52xrDPcACW/oqcnW31ubh u6jD4JqSZqavaf+QZKM80/I0r9N0jAXMExCkOT0TQX3mmg5K5pFgo38j5hnifXTN O+3rAcjRAgWhu1Nq3+1qpdG0esBCYPGdVs5f2mOej+cNBIsfg+RTemejOa71IeVf R4/NWpMJa0STYk3/qSybEXjLiYxwwwsJILiqjfE5TVKOcAJhoUVyTH/8t9l4zn+/ qASXne52ocPaa4lxI3SxKGKz159cYcQxlXsJh+CS6RudZaAh8m/WKtWi2g2SqGhk UsnJXttG5ruFnbFQPk1DdUSPnSzy4SZaBnwC0fvwkbQNUhTuYJmgQEQe8M9on5su swhivSLvWYZTg6EYTlRveMRjh/iMbsDqp/ylsKH21jLQf9QA+tBM8yuPTmgAjPPS dQH6+RPsiSlhdjkWnH6ZItIwX1WB1DpZaBjjx/PTTG+7Wi5XerA+8v1liJJOo6X/ yIdMnqlrGrQALRO/xPAXJUc4pQxXIDgHpWTQd3VWlCX5oSl2tPIiUAeq5iDds3vS 5KgqEvskPIeY9BJyMWa+LX2sx175HQ== =t1Xn -----END PGP MESSAGE----- Press [Enter] key to continue...

Collect All Logs

Enter the command option 2 from the Support commands menu to collect the log files into a tar.gz file.

Log Snapshot Operations

Enter the command option 3 from the Support commands menu to generate and download snapshots for a category or node, generate logs for various pods, delete snapshots, and download upgrade reports.

• Generate Snapshots for a Category—Enter command option 1 from the Log Snapshot Operations commands menu to collect log snapshots of specific categories (kube. nginx, alert, infra, syslog, and system).

  Enter option [ 0 - 7 ]: 1 Enter a category to create the snapshot [kube nginx alert infra syslog system all]... alert Enter the time range for snapshot creation [3h, 1d, 1w, 1M, 3M]... 1w { "status": "Accepted", "snapshotId": "alert-snap-7d-1644406412" } Press [Enter] key to continue...

• Generate System Operation Logs—Enter command option 2 from the Log Snapshot Operations commands menu to collect system operation logs.

  Enter option [ 0 - 7 ]: 2 Enter a category to create the snapshot [upgrade backuprestore migration]... migration % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 105 100 105 0 0 652 0 --:--:-- --:--:-- --:--:-- 660 { "status": "Accepted", "snapshotId": "migration-plain-1m-1644910302", "category": "migration" } Press [Enter] key to continue...

• Generate Pod Logs—Enter command option 3 from the Log Snapshot Operations commands menu to collect pod logs.

  Enter option [ 0 - 7 ]: 3 Enter a pod name to generate logs... postgres-cluster-0 { "status": "Accepted", "snapshotId": "postgres-cluster-0-1m-1644410009", "category": "pod" } Press [Enter] key to continue...

• Generate Node Snapshot—Enter command option 4 from the Log Snapshot Operations commands menu to collect log snapshots for specific nodes.

  Enter option [ 0 - 7 ]: 4 Enter node to generate logs [10.22.154.57]... 10.22.154.57 { "status": "Accepted", "snapshotId": "10.22.154.57-snap-1m-1644410130" } Press [Enter] key to continue...

• Download Logs/Snapshots—Enter command option 5 from the Log Snapshot Operations commands menu to download the log snapshot file.

  Enter option [ 0 - 7 ]: 5 List of available snapshots and their status ---------------------------------------------------------------- create time snapshot name status ---------------------------------------------------------------- 2022-02-08 11:12:35, "all-snap-7d-1644318755": "in_progress" ---------------------------------------------------------------- Select a name to be downloaded (without quotes)...

• Delete Logs/Snapshots—Enter command option 6 from the Log Snapshot Operations commands menu to delete log snapshots.

  Enter option [ 0 - 7 ]: 6 List of available snapshots and their status ---------------------------------------------------------------- create time snapshot name status ---------------------------------------------------------------- 2022-02-08 11:12:35, "all-snap-7d-1644318755": "in_progress" ---------------------------------------------------------------- Select a name to be deleted (without quotes)...

• Download Upgrade Reports—Enter command option 7 from the Log Snapshot Operations commands menu to download upgrade reports.

  Enter option [ 0 - 7 ]: 7 Added `minio` successfully. mc: Configuration written to `/home/copadmin/.mc/config.json`. Please update your access credentials. mc: Successfully created `/home/copadmin/.mc/share`. mc: Initialized share uploads `/home/copadmin/.mc/share/uploads.json` file. mc: Initialized share downloads `/home/copadmin/.mc/share/downloads.json` file. mc: <ERROR> Unable to validate source minio/deployment/ Press [Enter] key to continue...

Download COP Setup Logs

Enter the command option 4 from the Support commands menu to download the Aruba Central (on-premises) setup logs.

Restart Application

Enter the command option 5 from the Support commands menu to restart applications.

System Operations Lock Management

Enter the command option 6 from the Support commands menu to manage the system operations lock management.

• Lock status—Enter command option 1 from the System Operations Lock Management commands menu to lock the status of the system operation.

  Enter option [ 0 - 3 ]: 1 No system operation is active currently Press [Enter] key to continue...

• Release Lock—Enter command option 2 from the System Operations Lock Management commands menu to release the lock of the system operation.

  Enter option [ 0 - 3 ]: 2 1. Upgrade 2. Backup 3. Restore 4. Migration 5. Add node 6. Replace node 7. Reboot node ==================================== b. back m. main menu 0. exit Enter option [ 0 - 7 ]:

• Update Lock Setting—Enter command option 3 from the System Operations Lock Management commands menu to update the lock settings of the system operation.

  1. on 2. off ==================================== b. back m. main menu 0. exit Enter option [ 0 - 2 ]: 1 Do you really want to update system operation lock settings?(y/n):

Temporary Root Shell Commands

Enter command option 8 from the main menu to create a temporary user, cop_shell with a random password and the system encrypts this password. Provide this key to the customer support. The customer support will then be able to access the Aruba Central (on-premises) SSH using the username, cop_shell for 2 days from the date of creation.

Use this option to get access to the Shell for a limited period of time for checking pods, collecting logs, or for executing other CLI commands. This is useful if you want to troubleshoot or debug an issue.

Search Commands

Enter option 8 from the main menu to view a list of available command options.