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Advanced Device Troubleshooting

Advanced device check aims to identify, diagnose, and debug issues on your device at an advanced level using commands. The Commands tab on the Tools page lists commands specific to a particular device to test the device entity and collect results based on your selection. When a troubleshooting operation is initiated, Aruba Central establishes a session with the devices selected for the troubleshooting operation and displays the output in the Device Output section.

For detailed information about the commands, see The CLI Bank. Use the search feature to locate the required CLI. A command name can be same between the products, so ensure to choose your command based on the native product or feature. For example, ArubaOS or Aruba Instant.

To perform advanced troubleshooting on devices, complete the following steps:

  1. In the Network Operations app, select one of the following options:

    To select a group, label, site, or all devices in the filter, set the filter to one of the options under Groups, Labels, or Sites. For all devices, set the filter to Global.

    The dashboard context for the selected filter is displayed.To select a device in the filter:

    1. Set the filter to Global.
    2. Under Manage, click Devices, and then click Access Points, Switches, or Controllers.
    3. A list of devices is displayed in the List view.
    4. Click a device listed under Device Name.

    The dashboard context for the device is displayed.

  2. Under Analyze > Tools, click the Commands tab.

    The Commands page is displayed.

  3. Select a device. Network administrators can perform advanced troubleshooting on the following types of devices managed by Aruba Central:
    1. Troubleshooting Access Points
    2. Troubleshooting Switches
    3. Troubleshooting Controllers

Devices which are already running shall not execute newly added commands.