Troubleshooting Network Issues

Network check aims to identify, diagnose, and debug issues detected in an Aruba Central-managed network. The Network Check tab on the Tools page captures the troubleshooting utilities that are used to test a network entity and collect results based on your selection.

To perform a diagnostic check on the Aruba Central-managed network, complete the following steps:

1. In the Network Operations app, select one of the following options:

   To select a group, label, site, or all devices in the filter, set the filter to one of the options under Groups, Labels, or Sites. For all devices, set the filter to Global.The dashboard context for the selected filter is displayed.

   To select a device in the filter:

   1. Set the filter to Global.
   2. Under Manage, click Devices, and then click Access Points, Switches, or Controllers.
   3. A list of devices is displayed in the List view.
   4. Click a device listed under Device Name.

      The dashboard context for the device is displayed.

2. Under Analyze > Tools, click the Network Check tab.

   The Network Check page is displayed.

3. Select a device. You can run diagnostic checks on the following types of devices managed by Aruba Central:
   • Troubleshooting AP Connectivity Issues
   • Troubleshooting Switch Connectivity Issues
   • Troubleshooting Controller Connectivity Issues

Table 1 lists the tests available for each device type:

Table 1: Tests and Devices

Test	Campus Access Point	Instant Access Point	Switch	Controller
Ping Test	Not Available	Available	Available	Available
Traceroute	Not Available	Available	Available	Available
HTTP Test	Not Available	Available	Not Available	Not Available
HTTPS Test	Not Available	Available	Not Available	Not Available
TCP Test	Not Available	Available	Not Available	Not Available
Speed Test (iPerf)	Available	Available	Not Available	Available
Ping Sweep Test	Not Available	Not Available	Not Available	Not Available