Using Troubleshooting Tools

In the Network Operations app, use the filter to select a group or a device and then, select Tools menu option under Analyze. The Tools menu allows network administrators and users with troubleshooting permission to perform troubleshooting or diagnostics tests on devices and networks managed by Aruba Central. Users with admin role and custom roles that allow edit access to the troubleshooting module can troubleshoot network and device issues. For more information on user roles, see Configuring User Roles

The Tools menu option is not visible to users who do not have troubleshooting permission. Aruba Central does not support performing diagnostic checks on offline devices.

The Tools page is divided into the following tabs:

Network Check—Allows you to run diagnostic checks on networks and troubleshoot client connectivity issues. You must have admin privileges or read-write privileges to perform network checks.

Device Check—Allows you to run diagnostic checks and troubleshoot switches. You must have admin privileges or read-write privileges to perform device checks.

Commands—Allows you to perform network health check on devices at an advanced level using command categories. Read-only users can also perform advance checks.