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Wired Client Details

The wired client overview page displays the client summary details, applications, and events details for the selected client.

This section includes the following topics:

Viewing Clients Connected to Wired Networks

To view the details of a client connected to the wired network:

  1. In the Network Operations app, use the filter bar to select a group or a device.
  2. Under Manage, click Clients. The clients overview page is displayed.
  3. Click the list icon to view the clients table.
  4. By default, the Clients table displays a unified list of clients for the selected group.
  5. Click the name of the wired client to open the corresponding Client Details page. If there are many clients connected to the network, click Wired to filter the clients connected to the wired network, enter the client name in the Client Name column, and click the client name.

Wired Client Details

The wired client details page displays the client details summary and the client sessions information.

Summary

The client summary page displays the following information:

Wired Client Health Bar

Table 1: Wired Client Health Bar

Field

Description

Connection status icon

Displays the icons with the connection status of the client. Connection status is updated immediately on state change. The available statuses are:

  • Connecting—Displays a list of client connections that are in progress.
  • Connected—Displays a list of clients that are successfully connected to the network.
  • Failed—Displays a list of all failed client connections.
  • Offline—Displays a list of all offline clients.
  • Blocked—Displays a list of all blocked clients.

Connected Port

Name of the port through which the is connected.

Connected To

Name of the controller to which the client is connected. Click the name of the controller to view the device details page.

Refresh icon

Refreshes the data on the Health Bar for the wired client.

Overview

The Overview tab consists of the following sections.

Table 2: Overview Tab

Section

Description

Data Path

Displays the data path of the client in the network. Click the device icon to view the corresponding device details page. The data path can be one of the following:

  • Client > Wired Profile > AP
  • Client > Wired Profile > AP > Switch
  • Client > Wired Profile > AP > Switch > Controller
  • Client > Wired Profile > AP > Controller
  • Client > Switch
  • Client > Switch > Controller
  • Client > Controller

Client

Displays the following information:

Network

Displays the following information:

Applications

To view application usage metrics for the client connected to the wired network, enable Deep Packet Inspection.

The Applications tab consists of two sections:

  • Applications—Displays a table with details on the client traffic flow to and from various applications. Click the bar graph icon to view bar graphs indicating the traffic flow.
  • Websites—Displays a table with details on client traffic flow and their data usage by various websites. Click the bar graph icon to view bar graphs indicating the data usage by various websites.

For more information about enabling Application Visibility, list of supported Instant APs, and the data displayed on the Applications and Websites sections, see Application Visibility.

UCC

The UCC tab displays the detailed call records for the client if any. To view this data, ensure that the Unified Communication application service is enabled on the APs. The following table describes the information displayed in each session:

Table 3: UCC Tab

Section

Description

Calls

Displays the total number of calls. The call quality is displayed as:

Good

Fair

Poor

Unknown

Client Health

Displays the health of the client.

Session Type

Displays the type of the call or session. For example, audio, or video, or desktop sharing.

Quality

Displays the quality of the call.

AirGroup

The AirGroup displays the details of the servers a client is connected to. The following table describes the information displayed in each session:

Table 4: AirGroup Tab

Section

Description

Hostname

Displays the host name.

MAC Address

Displays the MAC address of the server the client is connected to.

IP Address

Displays the IP address.

Role

Displays the user role assigned to the client.

Service

Displays the type of service.

VLAN

Displays the connected VLAN details.

Connected To

Displays the network the client is connected to. Name of the AP that broadcasts the SSIDService Set Identifier. SSID is a name given to a WLAN and is used by the client to access a WLAN network. to which the client is connected.

Events

The Events page displays the details of events generated by the AP and client association. By default, the table displays the following columns: Occurred On, Event Type, and Description. Click the ellipsis icon to perform additional operations:

  • Autofit columns—Adjusts the column width of the table to fit the page evenly.
  • Reset to default—Resets the table view to the default columns.

If a filter icon appears next to the column header, click it and enter the filter criteria or select a filter criteria. The following table describes the information displayed in each event.

Table 5: Events Tab

Section

Description

Occurred On

Displays the time at which the event occurred.

Event Type

Displays the type of the event.

Description

Displays the detailed description of the event.

Device MAC

Displays the MAC address of the device.

BSSID

Displays the BSSIDBasic Service Set Identifier. The BSSID identifies a particular BSS within an area. In infrastructure BSS networks, the BSSID is the MAC address of the AP. In independent BSS or ad hoc networks, the BSSID is generated randomly..

To download events into a CSVComma-Separated Values. A file format that stores tabular data in the plain text format separated by commas. format, click the download button. Aruba Central (on-premises) generates the CSV report of all the events for the selected client.

Tools

The Tools page is automatically filtered based on the client you select. This enables network administrators to perform checks on the client and debug client connectivity issues. For more information, see Using Troubleshooting Tools.