Wireless Client Details

The wireless client overview page displays the client summary details, applications, and events details for the selected client.

This section includes the following topics:

• Viewing Clients Connected to Wireless Networks
• Summary
• Overview
• Disconnecting a Wireless Client from an AP
• Blocking a Wireless Client from an AP
• Applications
• Events

Viewing Clients Connected to Wireless Networks

To view the details of a client connected to the wireless network:

1. In the Network Operations app, use the filter bar to select a group or a device.
2. Under Manage, click Clients. The clients overview page is displayed.
3. Click the list icon to view the client table.
4. By default, the Clients table displays a unified list of clients for the selected group.
5. Click the client name to view the client details page. If there are many clients connected to the network, click Wireless to filter the clients connected to the wireless network and enter the client name in the Client Name column and then click the client name. The Summary page is displayed.

Summary

The client summary page displays the following information:

Wireless Client Health Bar

Table 1: Wireless Client Health Bar

Field	Description
Connection status icon	Displays the icons with the connection status of the client. Connection status is updated immediately on state change. The available statuses are: Connecting—Displays a list of client connections that are in progress. Connected—Displays a list of clients that are successfully connected to the network. Failed—Displays a list of all failed client connections. Offline—Displays a list of all offline clients. Blocked—Displays a list of all blocked clients.
Device Health	Signal strength of the client device. The signal strength value is displayed in percentage: 0-30—Poor 31-70—Fair >71—Good
Signal Quality	SNRSignal-to-Noise Ratio. SNR is used for comparing the level of a desired signal with the level of background noise. for the client as measured by the AP. The SNR value is displayed in decibels: 0-20—Poor 21-35—Fair >35—Good
Tx| Rx Rate	Data transmission or reception rate.
Connected To	Name of the AP that broadcasts the SSIDService Set Identifier. SSID is a name given to a WLAN and is used by the client to access a WLAN network. to which the client is connected. Click the name of the AP to view the device details page.
Refresh icon	Restarts the Live Health Bar session. This icon appears only after 15 minutes of pinning the Health Bar to the Client Details page and it is called as the Live Health Bar because the data is updated every 5 seconds. For more information, see Live Health Bar.

Overview

The Overview tab displays information about the type of data path that the client uses, the network and connectivity details, and basic client details such as IP address of the client, type of encryption etc. The following table describes the information displayed in each section:

Table 2: Client Details

Section	Description
Data Path	Displays the data path of the client in the network. Click the AP icon to view the AP details page. The data path can be one of the following: Client > SSID > AP Client > SSID > AP > Switch Client > SSID > AP > Switch > Controller Client > SSID > AP > Controller
Client	Displays the following information: Username—User name of the client. Hostname—Hostname of the client. Client Type—Type of the client device. IP Address—IP address of the client. MAC Address—MACMedia Access Control. A MAC address is a unique identifier assigned to network interfaces for communications on a network.  address of the client. Client OS—Operating system running on the client device. Connected Since—Date and time since when the client is connected. Manufacturer—Manufacturer of the client device. Encryption—Type of client encryption. AI Insights—See AI Insights
Network	Displays the following information: VLAN—Displays the VLANVirtual Local Area Network. In computer networking, a single Layer 2 network may be partitioned to create multiple distinct broadcast domains, which are mutually isolated so that packets can only pass between them through one or more routers; such a domain is referred to as a Virtual Local Area Network, Virtual LAN, or VLAN. ID on which the client is connected to the AP. Switch Role—Displays the role assigned to the client by the Switch. Role—Displays the role assigned to the client by the AP. Segmentation—Displays the type of dynamic segmentation configured for the client. Supported values are UBT, PBT, Underlay, or Overlay. Auth Server—Server that last authenticated the client device. The field displays the IP address of the server that performed either 802.1X802.1X is an IEEE standard for port-based network access control designed to enhance 802.11 WLAN security. 802.1X provides an authentication framework that allows a user to be authenticated by a central authority. or MAC authentication for the client device. If the client connects to the network through 802.1X and MAC authentication, Aruba Central displays only the IP address of the server that performed 802.1X authentication. DHCPDynamic Host Configuration Protocol. A network protocol that enables a server to automatically assign an IP address to an IP-enabled device from a defined range of numbers configured for a given network.  Server—DHCP server that last assigned IP address to the client. Tunneled—Displays whether the client is tunneled or not. Tunnel ID—Displays the tunnel ID the client is connected to.
Connection	Displays the following information: Channel—Radio channel assigned to the client. Band—Radio bandBand refers to a specified range of frequencies of electromagnetic radiation. on which the client is connected. Client Capabilities—Capabilities of the client device. Client Max Speed—Wireless link data transfer speed. LEDs on Access Point—Enables or disables the LEDLight Emitting Diode. LED is a semiconductor light source that emits light when an electric current passes through it. indication on the corresponding AP to which the client is connected. Click Blink LED to enable the blinking of LEDs on the AP. The default blinking time is set to 5 minutes and it stops automatically after 5 minutes. To stop the blinking, click Stop.
Throughput	Displays the incoming and outgoing throughput traffic for the client during a specific time range. By default, the graph on the Throughput pane is plotted for a time range of 3 hours. To view the graph for a different time range, click the Time Range Filter link. You can choose to view the graph for a time period of 3 hours, 1 day, 1 week, 1 month, or 3 months.
Health	Displays the health score and status of a wireless client. By default, the graph on the Health pane is plotted for a time range of 3 hours. To view the graph for a different time range, click the Time Range Filter link. You can choose to view the graph for a time period of 3 hours, 1 day, 1 week, 1 month, or 3 months. The graph is plotted against the client health and client score, where the client health is measured as Poor, Fair, or Good and the health score ranges between 0 to 100. 0-30—Poor 31-70—Fair >71—Good
Signal Quality	Displays the signal quality and the SNR for the wireless client as measured by the AP. The SNR value is displayed in decibels: 0-20—Poor 21-35—Fair >35—Good
Retry Frames	Displays the percentage of Tx and Rx retries by a wireless client.
Tx/Rx Rate	Displays the data transmission and reception rate for the wireless client .

Association History

The Association History table is available only for Campus APsCampus APs are used in private networks where APs connect over private links (LAN, WLAN, WAN or MPLS) and terminate directly on controllers. Campus APs are deployed as part of the indoor campus solution in enterprise office buildings, warehouses, hospitals, universities, and so on.. It consists of a list of events for client association or dissociation such as when it disconnects from an AP, roams between APs, changes SSID, or change in the radio or BSSIDBasic Service Set Identifier. The BSSID identifies a particular BSS within an area. In infrastructure BSS networks, the BSSID is the MAC address of the AP. In independent BSS or ad hoc networks, the BSSID is generated randomly.. The table launches only the default parameters, click the Ellipsis icon and select all columns to view all the parameters. By default, the data is displayed for a time range of 3 hours. To change the time range, click the Time Range Filter link and select the required option as 3 hours, 1 day, 1 week, 1 month, or 3 months. Additionally, you can use the filter option in the Association Time column to set a different time range other than the given options. The maximum time range configured for the association history data is seven days.

Filtering Options:

• The icon allows to filter a particular item in the column.
• The icon allows to sort the items of a column in ascending or descending order.

The following table describes the parameters displayed in Association History.

Table 3: Association History

Column	Description
Username	Username of the client.
Role	Role of the client.
Association Time	Time stamp of when the client associated or roamed.
Disassociation Time	Time stamp of when the client disassociated or roamed.
Session Duration	Time duration of the connection.
Device	Device to which the client was connected.
VLAN	VLAN of the device to which the client was connected.
SSID	SSID to which the client was connected.
LANLocal Area Network. A LAN is a network of connected devices within a distinct geographic area such as an office or a commercial establishment and share a common communications line or wireless link to a server. IP Address	LAN IP address of the client.
Controller	Name of the controller.
Avg. Speed	Average speed of the data transferred.
Total Data Used	Total data received and transmitted.
Avg. Signal Quality	Average SNR in dBDecibel. Unit of measure for sound or noise and is the difference or ratio between two signal levels..
Connection Mode	Mode of connection.
Client MAC Address	MAC address.
Channel Width	Channel width while establishing the connection.
Client OS	OS of the client.
MAC Vendor	MAC address of the vendor.
Cipher	Encryption method.
Key Management	Key management information.

AI Insights

The AI Insight tab displays information about client performance and connectivity issues. AI Insights are displayed for a selected time period based on the time selected in Time Range Filter. The user can select 3 hours, 1 week, 1 day, or 1 month to view the insight data. AI Insights are categorized in high, medium, and low priorities depending on the number of occurrences.

• Red—High priority
• Orange—Medium priority
• Yellow—Low priority

Each insight report specific details on the occurrences of these events for ease in debugging. For more information, see The AI Insights Dashboard

The client AI Insights page displays the following insights:

• Clients with High Wi-Fi Security Key-Exchange Failures
• Clients with High 802.1X Authentication Failures
• Clients with DHCP Server Connection Problems
• Clients with High Number of MAC Authentication Failures

Live Client Monitoring

Click Go Live to start live monitoring of the client. Live monitoring is supported only if the Instant AP is running 8.4.0.0 firmware version. Live monitoring stops after 15 minutes. At any point, you can click Stop Live to go back to the historical view.

Five seconds after you start live monitoring, the following data starts getting populated:

• Throughput
• Signal to Noise Ratio (SNR)

Live Health Bar

The Live Health Bar is present in the Summary page for a wireless client. It provides live data every 5 seconds for a session duration of 15 minutes.

To launch the Live Health Bar:

1. In the Network Operations app, set the filter to one of the options under Groups, Labels, or Sites. For all devices, set the filter to Global.

   The dashboard context for the selected filter is displayed.

2. Under Manage, click Clients. The All Clients page is displayed.
3. By default, the Clients table displays a unified list of clients.
4. Click the client name to view the client details page. If there are many clients connected to the network, click Wireless to filter the clients connected to the wireless network.
5. Enter the client name in the Client Name column and then click the client name.

   The contextual dashboard for the selected client is displayed and opens the Summary page by default.

6. Hover over the client name, the Health Bar pop-up appears. The pop-up displays the latest values that is updated every 5 seconds.

   The Live Health Bar session is for 15 minutes only, after that time period, the refresh icon appears. If you click the refresh icon, the Live Health Bar session restarts where the values are updated every 5 seconds.

7. Click the pin icon to pin the Health Bar to the Summary page for the constant view.

The parameters available in the Live Health Bar are:

• Connection status icon
• Device Health
• Signal Quality
• Tx | Rx Rate
• Connected To

Disconnecting a Wireless Client from an AP

To disconnect a wireless client from an online AP:

1. In the Network Operations app, use the filter bar to select a group or a device.
2. Under Manage, click Clients. The clients overview page is displayed.
3. Click the list icon to view the client table.
4. By default, the Clients table displays a unified list of clients for the selected group.
5. Click the name of the wireless client to open the corresponding Client Details page. If there are many clients connected to the network, click Wireless to filter the clients connected to the wireless network, enter the client name in the Client Name column, and click the client name.
6. From the Actions drop-down list, click Disconnect from AP.

Blocking a Wireless Client from an AP

To block a wireless client from an online AP:

1. In the Network Operations app, use the filter bar to select a group or a device.
2. Under Manage, click Clients. The clients overview page is displayed.
3. Click the list icon to view the clients table.
4. By default, the Clients table displays a unified list of clients for the selected group.
5. Click the name of the wireless client to open the corresponding Client Details page. If there are many clients connected to the network, click Wireless to filter the clients connected to the wireless network, enter the client name in the Client Name column, and click the client name.
6. From the Actions drop-down list, click Block Client.

   The clients is unblocked from the network.

Applications

The Application page consists of the Visibility , UCC and AirGroup tab.

Visibility

The Visibility dashboard provides a summary of client traffic and their data usage to and from applications, and websites. You can also analyze the client traffic flow using the graphs displayed in the Visibility dashboard. The tab consists of a list view and a graph view. The Visibility dashboard displays metrics and graphs related to client traffic flow in the following sections:

• Applications
• Websites

For more information about enabling Application Visibility, list of supported Instant APs, and the data displayed on the Applications and Websites sections, see Application Visibility.

UCC

The UCC tab displays the detailed call records for the client if any. To view this data, ensure that the Unified Communication application service is enabled on the APs. The following table describes the information displayed in each session:

Table 4: UCC Tab

Section	Description
Calls	Displays the total number of calls. The call quality is displayed as: Good Fair Poor Unknown
Client Health	Displays the health of the client.
Session Type	Displays the type of the call or session. For example, audio, or video, or desktop sharing.
Quality	Displays the quality of the call.

AirGroup

The AirGroup displays the details of the servers a client is connected to. The following table describes the information displayed in each session:

Table 5: AirGroup Tab

Section	Description
Hostname	Displays the host name.
MAC Address	Displays the MAC address of the server the client is connected to.
IP Address	Displays the IP address.
Role	Displays the user role assigned to the client.
Service	Displays the type of service.
VLAN	Displays the connected VLAN details.
Connected To	Displays the network the client is connected to. Name of the AP that broadcasts the SSID to which the client is connected.

Events

In the Events page, the table displays the following columns by default: Occurred On, Event Type, and Description. Click the ellipsis icon to perform additional operations:

• Autofit columns—Adjusts the column width of the table to fit the page evenly.
• Reset to default—Resets the table view to the default columns.

If a filter icon appears next to the column header, click it and enter the filter criteria or select a filter criteria. The following table describes the information displayed in each event:

Table 6: Events Tab

Section	Description
Occurred On	Displays the time at which the event occurred.
Event Type	Displays the type of the event.
Description	Displays the detailed description of the event.
Device MAC	Displays the MAC address of the device.
BSSID	Displays the BSSID.

To download events into a CSVComma-Separated Values. A file format that stores tabular data in the plain text format separated by commas. format, click the download button. Aruba Central generates the CSV report of all the events for the selected client.

You can also filter the events based on the type of events, click the Click here for Advance Filtering. Select the type of events from the list and click Filter. The events under the selected categories get listed in the Events table.