Tech Support for an Instant AP

In Aruba Central UI, the administrators can generate a tech support dump required for troubleshooting the Instant AP.

To generate a tech support dump for an Instant AP, complete the following steps:

1. In the Network Operations app, set the filter to one of the options under Groups. Ensure that the filter selected contains at least one active access point.

The dashboard context for the group is displayed.

2. Under Manage, click Devices > Access Points.

A list of access points is displayed in the List view.

3. Click an access point listed under Device Name.

The dashboard context for the access point is displayed.

4. In the Actions drop-down list, click Tech Support.

The Commands page is displayed. In the Commands page, the Device Type and Available Devices fields are automatically selected. The AP Tech Support Dump command is automatically selected in the Selected Commands pane.

5. Click Run. The output is displayed in the Device Output section.

For more information, see Troubleshooting Access Points.