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Access Point > Overview > AI Insights

In the AP dashboard, the AI Insights tab displays information on AP performance issues such as excessive channel changes, excessive reboots, airtime utilization, and memory utilization.

Viewing Access Points > AI Insights

To navigate to the AI Insights tab in the AP dashboard, complete the following steps:

1. In the Network Operations app, set the filter to one of the options under Groups, Labels, or Sites. For all devices, set the filter to Global. Ensure that the filter selected contains at least one active access point.

The dashboard context for the selected filter is displayed.

2. Under Manage, click Devices > Access Points.

A list of access points is displayed in the List view.

3. Click an access point listed under Device Name.

The dashboard context for the access point is displayed.

4. In the access point dashboard context, click the AI Insights tab.

The Insights page is displayed.

To exit the AP dashboard, click the back arrow on the filter.

You can change the time range for the AI Insights tab by clicking the time range filter and selecting one of the available options: 3 hours, 1 day, 1 week, 1 month, and 3 months.

 

AI Insights are displayed for the time range selected. Select the time range from the Time Range Filter () to filter reports.

AI Insights Categories

AI Insights are categorized in high, medium, and low priorities depending on the number of occurrences.

Red—High priority

Orange—Medium priority

Yellow—Low priority

AI Insights listed in the dashboard are sorted from high priority to low priority. The AI Insights dashboard displays a report of network events that could possibly affect the quality of the overall network performance. Each insight report provides specific details on the occurrences of these events for ease in debugging. For more information, see The AI Insights Dashboard

The AP Insights page displays the following insights:

Clients had excessive Wi-Fi security key-exchange failures

Clients had excessive 802.1x authentication failures

Clients had DHCP server connection problems

Clients had an unusual number of MAC authentication failures

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